Frequently Asked Questions
Everything you need to know about illuminating your home.
What is the standard shipping timeframe for lighting fixtures?
Most in-stock orders are processed within 2-3 business days. Delivery typically takes 5-7 business days depending on your location, though larger chandeliers may require specialized freight handling.
Do you offer a warranty on your products?
Yes, all About Space Lighting fixtures come with a comprehensive 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy if the light doesn't suit my space?
We offer a 30-day return policy for items in their original packaging and unused condition. Please note that installed fixtures are not eligible for return due to safety regulations.
Are your light fittings compatible with LED bulbs?
Absolutely. The majority of our fixtures are designed to be compatible with energy-efficient LED bulbs. Please check the specific product specifications for base type and maximum wattage.
Do I need a professional electrician to install my new lights?
For safety and warranty purposes, we strongly recommend that all hardwired lighting fixtures be installed by a licensed professional electrician.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.